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ホーム  > こんなときには  > Foreign language  > What should you do when...  > If security alarm rings

If security alarm rings

If the gas alarm rings
If the gas smells, please take following actions for safety.


Keep Fire Away

Do not put fire closer to the gas. Put out a cigarette immediately.
Do not touch the switch of exhaust fan or lighting etc.

Open the window

Open window or door widely to ventilate the air in the room.

Stop the gas

Close the gas cock and meter gas cock.

Contact Chubu Gas Co., Ltd.

Contact Chubu Gas Co., Ltd. immediately. Ask someone who can understand Japanese to call on the phone.
Please inform us of following items.
  • Name
  • Address and TEL number
  • Land mark of your home
  • Actual situation (from when, where the gas smells)
Contact your nearest Chubu Gas Co., Ltd.
▼ Customer who lives in Aichi▼ Customer who lives in Shizuoka
Toyohashi branch 0532-32-5511
Toyokawa business office 0533-85-7025
Hamamatsu branch 053-465-1234

Security system for 24 hours a day, 365 days a year
At Chubu Gas Co., Ltd., staff and emergency vehicle stand by all the time for gas emergency situation such as gas leakage and gas accident.

CAUTION

The city gas alarm reacts to combustible gas. It sometimes reacts to insect killer, various sprays, and alcohol used for cooking in addition to city gas. To prevent the malfunction, carry out the ventilation sufficiently.